Frequently Asked Questions
Property offers a selection of one-, two-, and three-bedroom apartment homes.
Homes do not include private yards; however, each home comes with a private patio or balcony.
We offer both agent-guided (Monday to Friday) and virtual-tours (Daily). Schedule your tour online at your convenience or give us a call.
Applying is easy! Start by visiting our Floor Plans page and selecting a layout you love. Then, choose an available apartment home to apply online or in person through the leasing office. Our team is here to guide you through each step and ensure a smooth application process.
Applicants must have 4 consecutive pay stubs or 2 months bank statements. Also any other income as proof. Documentation must be uploaded along with government ID.
Applicants must gross 3 times the rent monthly.
No. Subleasing is not permitted.
Yes. All residents must maintain renter's insurance with a minimum liability coverage of $250,000 throughout the lease.
Resident will receive a renewal notice 90 days in advance. Resident can access their portal to review renewal options, make their election, and sign lease documents.
No, our community does not offer affordable housing programs.
Yes, Brookview charges an application fee and an administration fee, and also requires a deposit that can be up to one month's rent.
Yes. There are services available to help make the move-in process easier, and we're always happy to point residents in the right direction.
To break your lease, we require a 60-day notice and a lease-break fee that is equal to 2 months of rent and repay any move-in concession (if one was applied).
Yes, residents are required to provide a 60-day written notice.
Residents must submit a 60-day written notice and forwarding address before move-out. Residents are responsible for shutting off utilities, fully vacating and cleaning the apartment, and returning all keys, remotes, and fobs to the office.
Security deposit refunds are processed within 30 days after move-out, in accordance with your lease and state guidelines.
Security deposits are determined based on credit screening results and are due at move-in. The required deposit amount may vary.
Water and sewer are added to the rent with trash.
Brookview's preferred Wi-Fi vendor is Comcast.
All rent payments are made online through the BILT Rewards portal. Residents can make one-time payments or set up recurring payments for added convenience using a debit card, credit card, or checking account. We offer flexible payment options through FLEX, allowing eligible residents to split rent payment into smaller installments. Residents must apply directly through FLEX, and participation is subject to FLEX approval.
Yes. The community includes valet trash, pest control, and trash services as part of its monthly fees.
Yes, parking is available on site. Vehicle registration at the time of applying.
No, there is no parking fee. Resident and guest parking are available at no additional cost.
No, there are no restrictions on overnight guests.
No. We do not offer EV charging stations on-site at this time.
Yes, Brookview is a pet-friendly community. For details on our pet policy, please visit: https://www.brookviewapthomes.com/amenities
Yes, a pet deposit and monthly pet fee apply. Up to two pets are allowed, and service animals are accepted.
Breed and weight restrictions apply. For additional details on our pet policy, please contact our office.
Our community features a dedicated on-site dog park, providing a convenient and welcoming space for your pets to play and enjoy the outdoors.
Brookview offers community amenities including a pool, playground, picnic area, package locker, and exercise bars at the playground. For a full list of community amenities, please visit: https://www.brookviewapthomes.com/amenities
Each 1-, 2-, and 3-bedroom apartment includes a stove, dishwasher, garbage disposal, and full-size refrigerator. The 2- and 3-bedroom units also come equipped with a washer and dryer. For a full list of in-home features, please visit: https://www.brookviewapthomes.com/amenities
Yes. Brookview's on-site laundry facility is one of those amenities that quietly makes a huge difference in residents’ daily lives and overall satisfaction.
No, bike storage is not available on site.
Yes, all apartments come with high-speed internet access.
Packages are delivered to our Amazon Hub, as well as to mailboxes and directly to residents’ doors.
Yes. Explore the community and floor plans through our Virtual Tour page: https://www.brookviewapthomes.com/virtualtour
Brookview does not offer furnished apartments.
Nearby attractions and conveniences include Six Flags, the Douglas County Film Trail, city parks, and the Douglas County Museum of Arts. For additional local highlights, please visit: https://www.brookviewapthomes.com/mapsanddirections
The community is conveniently located near shopping centers, hospitals, gas stations, department stores, malls, restaurants, the police station, car dealerships, and major retailers such as Walmart, Kroger, Target, and Publix. For additional local highlights, please visit: https://www.brookviewapthomes.com/mapsanddirections
Brookview is located within the Douglas County School District.
Several events are already planned, including a pool party and a community back-to-school giveaway.
Yes. Quiet hours are observed daily from 9 pm to 6 am in accordance with local noise ordinances.
During business hours, noise concerns can be reported to the leasing office by phone or email. After hours, reports can be directed to our after-hours answering service.
Brookview’s smoking policy requires everyone to be 100 ft from any building.
Maintenance request can be submitted through resident portal, email, or by phone.
Emergency issues are addressed immediately, such as flooding, air conditioning failures in extreme conditions, and electrical problems. Non-emergency calls are handled within 24 to 48 hours.
Didn't find an answer?
Our team is always ready to answer your questions.